Effective 1 September 2026
Road Butler Road Engineering Company Limited, developed and operated under the developer name Road Butler, values the trust every client and visitor places in the Company. This policy explains in plain language how the Company handles personal data across the website at www.roadbutler.lat and through the coordination services the Company performs for contractors and estates.
Road Butler Road Engineering Company Limited supplies computer systems design, related professional and technical services, and computer integrated system design for road engineering. In everyday terms the developer name Road Butler describes a planning and coordination partner for night road works programmes on Des Voeux Road West and across Hong Kong. The Company designs the systems that sequence surveys, closures, diversions, resurfacing logistics and reopened carriageways, all under one accountable programme office.
Privacy matters to Road Butler because road coordination depends on precise, trustworthy records. Site diaries, survey levels, plant telemetry and contact directories are all part of the working picture. This policy tells you what the Company keeps, why the Company keeps it and how you can reach a real person at the Company if anything here is unclear.
This policy applies whenever you visit the public website at www.roadbutler.lat, when you submit the contact form, when you telephone the coordination office, when you send email to help@roadbutler.lat and when the Company performs contracted programme management work with a contractor or an estate.
The policy does not apply to websites that link into this one and that are operated by other organisations. Where you follow an external link, the privacy rules of that outside service govern that visit, and you should read those rules separately. Road Butler cannot control where an outside website sends the data it collects.
For the purposes of this policy the data controller is Road Butler Road Engineering Company Limited, developer name Road Butler. The registered office is in English as follows.
Road Butler Road Engineering Company Limited
Rm 801 TUNG CHE COML CTR, 246 DES VOEUX RD W, Sai Ying Pun, Hong Kong (HK)
Email: help@roadbutler.lat
Telephone: +13198812391
Any privacy request, objection or question can be sent to the office above by mail or to help@roadbutler.lat. Road Butler keeps a named officer responsible for the security of the records the Company holds, and that officer reviews each request personally.
The Company collects only the personal data needed to run a safe and honest coordination service. That record falls into five broad groups.
The Company does not ask for sensitive categories such as health records, trade union membership or religion through this website. Where a site diary must log a person for safety reasons, that log is limited to the name and entry time needed for the protection of everyone on the road.
Road Butler uses personal data for the narrowly defined purposes of the service. First, the Company replies to genuine enquiries and prepares quotations and works window plans. Second, the Company coordinates the programme details that a contractor or estate has asked the Company to manage, including scheduling surveys, closures and reinstatements.
Third, the Company maintains statutory and insurance records that require a named point of contact for each road engagement. Fourth, the Company operates the website and responds to legal requests where the law obliges the Company to act. The Company does not sell personal data to anyone and does not build advertising profiles from the records the Company holds.
Where the law requires an identified basis for processing, Road Butler relies on the following. Contract: the Company processes the information needed to perform a road engineering programme that you or your organisation has commissioned, and to take steps before that contract is signed. Legitimate interest: the Company holds contact details from genuine business enquiries to answer and to keep the coordination service running smoothly.
Legal obligation: where statute or an authority requires the Company to keep records of certain works or to disclose them, the Company complies. Consent: where the Company relies on consent for anything extra, for example an optional newsletter, Road Butler asks separately and never folds that choice into a general acceptance.
The page at /contact offers a form with fields for your name, email address, subject and message. When you press the send button the Company aims to open your own email application to help@roadbutler.lat so that the message travels under your control. Where the form is submitted through a network endpoint installed for you, the same fields travel to the Company inbox over a secure connection.
The message you send may name streets, permitted hours and contact people. Road Butler treats the whole message as confidential project correspondence and does not display it publicly unless you ask the Company to. The Company replies from help@roadbutler.lat and keeps a record of the exchange so that the next person to answer does not make you repeat yourself.
Like most websites, the roadbutler.lat pages may receive technical data from the device you use, including the operating system, browser version, the web address that led you here and the time of day of your visit. Road Butler uses this information at aggregate level to understand whether the site is reachable and whether pages load cleanly for the visitors who need them.
Device signals on their own rarely identify a person, and the Company does not try to reconstruct identities from them. The Company does keep basic server logs for a short window to detect faults and to guard against abuse such as attempts to break into the site. Those logs are not used to track you across the wider internet.
Much of the coordination work is delivered on behalf of a contractor or an estate that passes Road Butler a list of site staff and their roles. The Company holds that list only for the duration of the programme and uses it to brief marshals, to hand over level references and to maintain the safety log for the carriageway being worked.
The Company asks every client to tell each listed person that Road Butler holds their details. Where a named person asks Road Butler directly to remove them or to stop contacting them, the Company honours that request unless the law or the safety record requires a traceable entry to be kept for a fixed period.
Protecting road records matters because a lost survey or a wrong contact can send a crew to the wrong road. Road Butler applies access controls so that only the named programme cell can open project files, keeps the website and its inbox on encrypted connections and stores correspondence so that it cannot be read by people without a reason to see it.
The Company reviews its safeguards at least yearly and trains the coordination office on handling enquiries only through the approved channels. No method of transmission is perfectly secure, but the Company treats the failure to protect a site diary as a serious incident and reports any meaningful breach to the people affected and to the relevant authority as the law directs.
Road Butler keeps personal data only as long as it still serves a purpose. An enquiry message is kept while the matter is open and deleted once the quotation is accepted or clearly abandoned. A project file that forms part of a safety or insurance record is kept for the term that the insurance scheme and the law require, which is often several years.
When the purpose is finished, the Company erases or anonymises the record so that it can no longer be tied to a named person. Road Butler does not keep an enquiry alive forever on the chance that you may want the same road dug again in a future year; when a file is closed it is closed.
Depending on where you live you hold a set of clear rights. You may ask to see a copy of the personal data the Company holds about you, ask the Company to correct anything that is wrong, and ask the Company to delete data where there is no lawful reason to keep it. You may also object to processing done on legitimate interest grounds and ask the Company to restrict use while a concern is reviewed.
Road Butler answers requests within one calendar month in most cases and tells you in writing if a worry needs longer. To exercise a right, email help@roadbutler.lat with your name and the road or matter in question. The Company will verify who you are before acting so that no one else can change your records in your name.
The website and the coordination services are directed at adults who arrange roads, surveys and works windows. Road Butler does not knowingly collect personal data from children, and the Company does not build roadside attractions for a younger audience that would invite a child to share information.
If a parent or guardian believes that a child has sent the Company a message through the site, the parent can write to help@roadbutler.lat and Road Butler will delete the child data without delay and confirm the removal in writing. The safety gates, cones and arrow boards pictured on the site are decorative of the trade and are not offerings to children.
Road Butler Road Engineering Company Limited is registered in Hong Kong and coordinates work there under the developer name Road Butler. The web services the Company uses may store messages or site logs on servers in other countries chosen by the hosting provider. Where data moves across a border, the Company keeps that movement under contracts and safeguards that match the law in your location.
You should know two simple things about borders. First, wherever the record sits it is covered by this policy. Second, the Company does not export personal data to an outside party so that party can sell it. The only movements are the technical ones needed to deliver email and the website reliably.
The roadbutler.lat pages may point you toward an external authority, a utility partner or a hosted calendar. Once you leave the roadbutler domain, this privacy policy no longer covers what that outside service does. Every outside service has its own notice and its own choices, and the Company encourages you to glance at that notice before you hand over any information on the external page.
Road Butler does not control and does not inspect every link that a third party may place on its own pages pointing back at roadbutler.lat. A link that arrives here from elsewhere does not change the way this policy protects you once you are on the Company site.
Road Butler may revise this policy when the service, the law or the tools the Company uses change. The effective date at the top of the page is updated whenever the Company edits these rules, and significant changes that affect how your data is used are flagged on the homepage so that returning visitors see the notice.
Where the Company relies on your consent for a particular use, a change to that use will ask for fresh consent rather than assuming the old agreement still stands. Where the change only tightens protection or clarifies wording, the Company may apply it immediately and record the newer version alongside the older one.
Questions and requests about privacy are welcome and answered by a named officer rather than a machine. Write to the office in English at the registered address, or send a message to the email below with the word privacy in the subject line.
Road Butler Road Engineering Company Limited
Rm 801 TUNG CHE COML CTR, 246 DES VOEUX RD W, Sai Ying Pun, Hong Kong (HK)
Email: help@roadbutler.lat
Telephone: +13198812391
Open the contact page to send an enquiry through the site.
If you are not satisfied with the way Road Butler handled a concern, you may raise the matter with the data protection authority that serves your region. The Company will always try to settle a question directly first, because a direct answer tends to be the fastest answer.
Nothing in this policy forces you to share more than the minimum needed for the response you ask for. You may browse the public pages without entering any name. You may choose to phone, to email through your own programme or to write a letter instead of using the web form. Your choice is respected and no preference is penalised.
Where consent is the basis for any processing, Road Butler keeps a dated record of that consent and honours your right to withdraw it as easily as you gave it. Withdrawing consent does not undo lawful work already done, but it does stop future use for that purpose. The Company thanks you for reading this policy carefully and for trusting the developer Road Butler with the records of the night.